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Make A Referral

Who is eligible for QPASTT Support?

QPASTT can support Queensland residents who:

Have a Refugee* or refugee-like background, and
Have a history or torture and/or other traumatic events prior to their arrival in Australia, and
Are experiencing psychological or psycho-social difficulties believed to be associated with their experience of torture and traumatic events, and
Have consented to receive our services.
QPASTT recognises the effects of intergenerational trauma and provides services to children and young people whose primary caregivers have experienced torture and/or trauma before arriving in Australia.

QPASTT is able to provide face to face session in our offices or outreach locations in Cairns, Townsville, Toowoomba, Gold Coast, Logan, Ipswich and the Greater Brisbane area.

In other areas of Queensland, teleconferencing may be available when this is appropriate for the referred person, or support may be provided to the referrer to link in with other local services in the community.  

If you have any questions regarding the location of QPASTT services, or would like to speak to a QPASTT duty officer before making your referral, please contact us on 07 3391 6677.

Community Leader Referrals

QPASTT has worked closely with Community Leaders to develop a referral form to use when referring community members or making a self-referral. 

Download the Community Leaders/Self-Referral Form

Referrals to our Youth Programs

QPASTT’s Youth Engagement & Advocacy Officers provide support to young people from refugee backgrounds in response to a range of issues including refugee experience trauma, mental health, health, housing, social issues, intergenerational conflict, and more.  

Complete the Youth Referral Form

Services Outside of Queensland

For people residing outside of Queensland, please see the Forum of Australian Services for Survivors of Torture and Trauma to find your state agency.

Visit FASSTT Website

What happens after I make a referral?

Our Intake and Connect Team assess all referrals to QPASTT. An Intake and Connect team member will assess the referral and contact the referred person (or their parent/guardian) and welcome them to QPASTT.

An Intake and Connect Worker will understand and respond to any immediate needs related to a person’s wellbeing. Information about a range of QPASTT services will be discussed with each client.

QPASTT is not a crisis service. If you or someone you know needs help right now, please contact:

Your nearest hospital
The police
Lifeline 13 11 14 (24-hour crisis telephone support)
Queensland Mental Health Access Line: 1300 MH CALL (1300 642 255)
In an emergency, please call 000

Refer Yourself

Call the QPASTT Duty Officer on (07) 3391 6677 or complete the online referral form

Make a Referral

Refer Someone Else

You can make a referral to QPASTT for another person with their consent.
Call the QPASTT Duty Officer on (07) 3391 6677 or complete the online referral form

Make a Referral

Referring Children and Young People

If you a referring a child under 18 years, you must complete the Parental Consent section of the online referral form.

It is important to talk to children and young people about QPASTT and the possibility of referral, providing them choice where possible.

You may need to arrange an accredited interpreter if required, to assist you to ensure that parents/guardians are fully informed and consent to the referral.

Make a Referral

Language Support

If the person you are referring needs an interpreter, you can contact the Telephone Interpreting Service on 13 14 50 or call QPASTT and we can arrange an interpreter for you.

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