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Resources for Survivors

QPASTT Brochures in-language

To download the QPASTT brochure, select a language below:

Witness to War

Witness to War is a free and confidential multilingual telephone hotline for people in Australia affected by overseas conflicts.  It is offered by the The Forum of Australian Services to Survivors of Torture and Trauma (FASSTT).

Staffed by mental health practitioners and bicultural support workers, Witness to War offers community members incidental counselling, information about available support, and connections to other local services.

Witness to War staff can speak to callers in Arabic, Hebrew, Dari, Ukrainian and English and in other languages with an interpreter.

Witness to War operates from Monday to Friday across Australia:

  • ACT, NSW, VIC, TAS: 10am – 7pm
  • South Australia: 9:30am – 6:30pm
  • Queensland: 9am – 6pm
  • Northern Territory: 8:30am – 5:30pm
  • Western Australia: 7am – 4pm

Call Witness to War on (free call) 1800 845 198

QPASTT is the Queensland representative of the FASSTT Network.

Witness to War Flyer (English)
Witness to War Flyer (Arabic)
Witness to War Flyer (Dari)
Witness to War Flyer (Ukrainian)
Witness to War Flyer (Hebrew)

For the Ukrainian community – watch for Hints and Tips for staying well and accessing support

An Introduction to QPASTT in your language

Watch an Introduction to QPASTT in your language:

Play Video


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Resources for Carers

Information for carers supporting a person to access our services

Responding to Distress

Information for anyone to support people who are in distress

Resources for Community Leaders

Information for Community Leaders about Mental Health

To download this brochure, please select the appropriate language below:

Resources for Service Providers

SBS Cultural Atlas

The Cultural Atlas is an educational resource providing comprehensive information on the cultural background of Australia’s migrant populations.

How can I talk to a person about making a referral for them?

It is essential that anyone you refer to QPASTT first consents to the referral and would like support. If necessary, ensure you use an accredited interpreter to seek consent.

If you are concerned about your client’s psychological wellbeing and you think this might be connected to past trauma you could ask the following questions to determine if a referral to QPASTT is appropriate – the questions only require a yes/no answer:

I am aware that before coming to Australia you may have experienced some terrible events. You don’t have to tell me about this but I feel there might be something upsetting you about the past. Is it OK if I ask you a few questions?
Do you have bad dreams or keep remembering things that happened in the past (as if a past experience is happening), or thoughts about them when you do not want to?
Do you try hard not to think about the past or go out of your way to avoid situations that remind you of this?
Do you constantly worry that something bad might happen, or are you easily frightened by noises (e.g. phone, doorbell, etc.)?
Do you feel uninterested in other people, places, or activities?
Are any of the above impacting on your current everyday life? If so, it can be helpful to talk to a person trained and experienced in working with such situations. Would you like to talk about this with someone at QPASTT?

Provide information to the client about QPASTT as a service which can assist people with the problems / difficulties which people face when arriving in a new country. Some of those difficulties are the result of previous experiences. For example, you could say:

“QPASTT is a service which has worked for many years with people who had to leave their country due to war, conflict, persecution or other situations where it was no longer safe. They offer assistance for individuals and families to help them cope and recover from these difficult past experience which can continue to impact in the present.”

They can provide assistance for (choose the most suitable for the client’s situation of the following):

Feelings of nervousness
Feelings of sadness
Difficulties with sleeping
Coping with everyday problems
Trouble with learning or remembering, or thinking too much
Not feeling like you want to be around other people
Not feeling that there is any future
Family difficulties or conflicts in families and/or
Children and/or young people finding it difficult to settle into a new country or school (or getting used to all the changes they face)

Consider giving the client a QPASTT brochure in their own language – see Resources for Survivors section above.

Resources for Health Professionals

The Australian Refugee Health Practice Guide can be used by doctors, nurses and other primary care providers to inform on-arrival and ongoing health care for people from refugee backgrounds, including people seeking asylum. If you are looking for services for people from a refugee background in QLD please go here.
Queensland Government Multicultural Health – Information for the public, for health workers, Interpreting and translating, policies, plans and strategies.
Queensland Transcultural Mental Health Centre – A state wide service for people from culturally and linguistically diverse backgrounds.
Health Translations Victoria – Health Translations enables health practitioners and those working with culturally and linguistically diverse communities to easily find translated health information.

Resources for Educators

Information Sheet – Young People’s Exposure to War and Conflict in Media


HEAL Program

HEAL is Queensland’s school-based expressive arts therapy program for young people from refugee backgrounds.

HEAL programs are delivered in schools to support students who are experiencing the impacts of trauma. HEAL offers both individual and group sessions. Expressive arts therapies are evidence-based and delivered by qualified arts and music therapists. Expressive therapies are less stigmatising for young people accessing support and help ensure that trauma is not a barrier to learning.

Contact HEAL for service packages and prices:
P: 07 3391 6677

Extensive educator resources from our sister service in Victorian Foundation for Survivors of Torture.

Therapeutic and educational resources to understand trauma and impacts on development from UK specialist service Beacon House.

Request for Professional Development for Schools

Tailored Training Form

Have you had any training from QPASTT in the past 12 months?

About your organisation

Proposed training content and format

Your answers to the questions in the following section will assist us in planning your session.

Please rate on a scale of 1-5 (where 1= limited knowledge, 5=expert knowledge) the participants knowledge in the following areas:

Date and Venue

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